“Hands-On IT to CIO, Lessons Learned”, The Long Version, Part 1

Episode 74: “Hands-On IT to CIO, Lessons Learned”, The Long Version, Part 1

Laurie is such a wealth of knowledge and experience that we could not cut the conversation short.

Show notes

This week, we welcome Laurie Capozza to the podcast to discuss how technical individual contributors can be the best IT Managers.

Topics discussed:

  • Who is Laurie Capozza?
  • Tales from the Frontline
  • DR Lessons Learned - Test Early, Test Often
  • vBB Presentation Teaser, “Hands-On IT to CIO, Lessons Learned”
  • Imposter Syndrome experiences
  • Branch out and explore other tech…
  • It’s okay to say no… Managing Scope Creep
  • Mentoring is important. Be one or find one, everyone benefits
  • Lessons Learned, Customer service skills, People problems vs process problems, Communication is key
  • Failure is not always failure

Links mentioned in this episode:


Nathan Bennett

Nathan Bennett

Worker, Gamer, Husband, Friend. Living in a multi-cloud world. AWS-SAA, CKA, VCP-CMA. #TweetsAreMyOwn #vExpert**

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Vince Wood

Vince Wood

IT Pro. HoustonVMUG Leader. 2x vExpert. Sober since April 2021. Dog dad to Penny the Corgi. Harley Rider.

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Laurie Capozza

Laurie Capozza

Art, dinosaurs, yoga, video and text-based games. I love working to solve business problems at the confluence of IT, people, and processes.

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